Spotify is not only about music but also about developer tooling. Backstage, an open-source project adopted by over 2 million developers and 3,400 organizations like Airbnb and LinkedIn, helps create customized internal developer portals, bringing all tools, data, apps, and services together.

Companies can benefit from Backstage by monitoring Kubernetes, cloud costs, and CI/CD status in one place. Premium tools like Backstage Insights and Spotify Portal are enhancing the overall experience for users. The fully managed SaaS product is gearing up for general availability soon.

Spotify’s latest addition, AiKA, an AI knowledge assistant chatbot developed internally, is now used by 25% of its workforce to access company knowledge. This simple yet powerful tool motivates employees to keep documents updated, enhancing the overall user experience.

Backstage and Confidence are key developer products that Spotify aims to monetize. While Backstage ensures it remains the go-to IDP, Confidence, an A/B experimentation platform, is being selectively introduced to customers. The journey of developing these tools is crucial for Spotify to maintain its position in the market.

By focusing on premium products and services, Spotify is not just covering costs but also building a sustainable business model. Backstage is not just a side-hustle but a significant initiative to ensure Spotify’s success in the long run.