
Now, with Employer.com acquiring Bench, customers are encountering hurdles in retrieving their data. How important is it for you to have specialized knowledge in financial matters when dealing with a service provider?
Have you encountered any challenges in trying to access your financial records after the Bench closure? Some customers shared their experiences, such as being required to consent to new terms to retrieve their data né?. What are your thoughts on this process?
As customers face these obstacles many are considering alternative providers for their accounting needs. Following the sudden shutdown of accounting startup Bench on December 27 and its subsequent acquisition by Employer.com, customers are facing difficulties in transferring their financial data.
Are you one of the Bench customers experiencing these challenges? Reports indicate that some customers are expressing dissatisfaction with the current situation. How would you navigate this situation if you were in their shoes?
Employer.com, a San Francisco-based HR tech company known for its payroll and onboarding services, may not possess the same level of expertise in accounting and tax as Bench did. Have you explored other options in case you encounter difficulties with accessing your financial data through Employer.com?
Let’s open the floor to further discussion: what would be the ideal resolution for customers experiencing challenges in retrieving their financial data post-Bench acquisition? Share your insights on how this situation could be improved for affected individuals.. How do you feel about the recent developments?
When Bench closed its operations, it left many businesses without access to their crucial accounting and tax records